FAQ
Common questions.
Is the NORJ backpack waterproof?
Yes. The NORJ backpack is made from tarpaulin — the same material used to protect cargo on ships and cover loads in transit. It does not absorb water, so rain, spills, and splashes are not a problem. Wipe it clean with a damp cloth.
What size laptop fits in the NORJ backpack?
The padded laptop sleeve fits laptops up to 15 inches. It also has a separate iPad pocket. Both compartments are easy to reach without unpacking the main section.
How does the shoe compartment work?
The NORJ backpack has a dedicated, separated shoe compartment at the bottom. Your gym shoes, sandals, or dirty footwear stay completely isolated from the rest of your belongings — your laptop, clothes, and everything else stay clean.
What is the capacity of the NORJ backpack?
The standard capacity is 28 litres. The roll-top design lets you expand it further when you need extra room — making it suitable for day trips, gym sessions, and overnight stays.
How does the roll-top work?
The top of the backpack rolls down and clips shut. When you need more space, simply unroll it to expand the capacity beyond the standard 28 litres. It also helps keep the contents secure and protected from rain.
What colours are available?
The NORJ backpack comes in 7 colourways: White, Red, Pink, Green, Brown, Blue, and Black. All colours use the same tarpaulin material and have the same compartment layout.
Do you ship across Vietnam?
Yes. We ship nationwide across Vietnam. Orders within Ho Chi Minh City typically arrive in 1–3 business days. The rest of Vietnam takes 3–7 business days. Shipping rates are calculated at checkout based on your province.
What is your returns policy?
We accept returns and exchanges within our policy window. Items must be unused and in their original condition. Visit our Returns & Exchanges page for full details, or email us at andrew@dkbranddesign.com.
How do I pay?
We accept payment through Vietcombank, which supports ATM cards, Internet Banking, credit cards, and QR Code. Payment is processed securely in VND. You will be redirected to Vietcombank at checkout to complete your payment.
Is the tarpaulin material durable?
Extremely. Tarpaulin does not tear easily, does not fade, and holds its shape whether the backpack is full or empty. It is chosen for function — the same reason it is used in industrial and marine applications.
Can I use this as a gym and work backpack?
That is exactly what NORJ was designed for. The separated shoe compartment keeps gym shoes isolated from your laptop, documents, and clean clothes. Go from the office to the gym to dinner without switching bags. One minimalist backpack for your entire day.
What makes NORJ different from other everyday carry backpacks?
NORJ combines waterproof tarpaulin, a dedicated shoe compartment, a padded 15-inch laptop sleeve, and an expandable roll-top in a single minimalist design. Most backpacks make you choose between professional appearance and gym functionality — NORJ does both. Scandinavian design keeps it clean and understated.